Summit IT: Managed Services Provider With Heart

Let us take care of your IT – so you can get back to doing business.

What Is an MSP?

A Managed Services Provider is an off-site alternative to in-house information technology management. Instead of saddling your team with chores like updates and backups to your network or software – or juggling multiple vendors that each cover a specific IT job – a Managed Service Provider takes on all your tech support alongside 24-hour system monitoring for disruptive events like malware, viruses and hacking attempts. If a disruption or disaster occurs, your Managed IT Services provider steps in as your first line of defense and recovery.

Partnering with Summit IT for managed IT support services means:

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Your team can focus on core responsibilities instead of tech problems.
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You can focus on growing your business instead of worrying about data security and computer glitches.

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You have control over your business, instead of being held hostage by the complexities and perils of your technology.

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IT Service
FAQ

Managed IT Service FAQ

Q: Why should I hire a managed IT services provider?

A: You know your field of expertise like no one else. But instead of spending your work hours developing new skills, pitching new clients or mentoring fresh talent, you frequently end up wrestling with technical issues like network outages or email hacks. A Managed Services Provider does all that – and more – for you without the need to juggle multiple vendors. Our support ensures a predictable spend on technology with the flexibility to scale as your business expands. With Summit IT managing your internet security, data backups, cybersecurity and more, you and your team can focus on building and nurturing your industry expertise.

Q: Which types of managed IT support services does Summit IT provide?

We work with each of our clients to tailor our managed It support services to their specific needs, but in general, we offer:

  • Cybersecurity solutions and training
  • 24/7/365 systems monitoring
  • 24/7 emergency support
  • Asset Management
  • On-site support when needed
  • Data backup and recovery services
  • Microsoft 365 and email support
  • Virtual CIO

Q: How experienced is Summit IT with managing tech support?

A: The Summit IT team brings a collective 135 years of IT experience to your organization. Most of us have upwards of 10 years in the tech industry, and all of us continually seek opportunities to learn new technologies as they emerge.

Q: What’s the difference between outsourcing and managed IT support?

A: Outsourcing means seeking and vetting individual vendors to handle your various business needs. That could mean one person or company overseeing your data storage, another handling software applications and whoever on your team has time doing system backups. The outsourcing method often leaves gaps in both security and efficiency.

A Managed Services Provider is a single, off-site vendor who takes a holistic approach to all your IT needs. You typically pay one monthly fee to one company for all the services you use. And when an issue or problem arises, you know exactly who to call to take care of it.

Q: What happens if we have an IT problem after hours?

A: Because your Managed Services Provider monitors your systems 24/7, they’ll likely note the problem before you do – and start working toward a solution right away.

Q: How much do your IT managed services cost?

A: We tailor our managed IT services to each of our clients, so there’s not a “standard” fee. We do, however, offer a FREE consultation to assess your current IT setup and make recommendations for improving it. At that meeting, we give you a detailed estimate of the cost for our recommended services. Once you hire us as your Managed services Provider, we are fully transparent about the monthly fee and discuss any changes to it well in advance of them showing up on your bill.

Q: My business is in a very specialized industry with specific privacy requirements. Can Summit IT ensure our data is not only safe but compliant with industry regulations?

A: We’ve worked with clients from a wide range of industries – from healthcare to law to insurance to government to manufacturing and beyond. We are knowledgeable about specialized software and cloud-storage solutions designed for specialty industries, like Forensic Filer and My Call Logs. Our team excels at developing secure and convenient solutions that protect sensitive data and facilitate compliance for a variety of industries.

We’re an Extension of Your Team

Meet Brent,

the Summit IT expert who’s happy to take tech worries off your plate.

Reach New Heights with Summit IT

Contact us today and get back to focusing on growing your business instead of worrying about your tech.