Summit IT Solutions: Managed IT Services Provider With Heart

We work with each of our clients to tailor our Managed IT Services to their specific needs, but in general, we offer:

• Cybersecurity solutions and training
• 24/7/365 systems monitoring
• 24/7 emergency support
• Asset Management
• On-site support when needed
• Data backup and recovery services
• Microsoft 365 and email support
• Virtual CIO

The Summit IT team brings a collective 135 years of IT experience to your organization. Most of us have upwards of 10 years of experience in the tech industry, and all of us continually seek opportunities to learn new technologies as they emerge.

Outsourcing means seeking and vetting individual vendors to handle your various business needs. That could mean one person or company overseeing your data storage, another handling software applications and whoever on your team has time doing system backups. The outsourcing method often leaves gaps in both security and efficiency.

A Managed Services Provider is a single, off-site vendor who takes a holistic approach to all your IT needs. You typically pay one monthly fee to one company for all the services you use. And when an issue or problem arises, you know exactly who to call to take care of it.

Because your Managed Services Provider monitors your systems 24/7, they’ll likely note the problem before you do – and start working toward a managed it solution right away.

We tailor our managed IT services to each of our clients, so there’s not a “standard” fee. We do, however, offer a FREE consultation to assess your current IT setup and make recommendations for improving it. At that meeting, we give you a detailed estimate of the cost for our recommended services. Once you hire us as your Managed services Provider, we are fully transparent about the monthly fee and discuss any changes to it well in advance of them showing up on your bill.

Yes – Summit IT Solutions provides comprehensive managed IT support designed to integrate seamlessly with existing regional business systems for companies across Northeast Ohio. Summit IT ensures that ERP, CRM, and other critical software works smoothly with your current infrastructure while maintaining strong security, compliance, and performance. As a full-service managed IT provider, Summit IT offers continuous systems monitoring, cybersecurity solutions and training, 24/7 help desk support, asset management, data backup and recovery services, and more – helping businesses stay secure, efficient, and fully optimized.

Integration support includes:

• Microsoft 365 and Sharepoint
• Accounting systems such as Quickbooks and Sage
• Payroll systems including ADP and Paychex
• Inventory systems for manufacturing, logistics, and distribution environments

There are a number of factors that make Summit IT Solutions a leading managed IT service provider for small businesses in Northeast Ohio. Based in Akron, Summit IT delivers comprehensive managed IT services including 24/7 network monitoring, cybersecurity, cloud backups, help desk support, and rapid response to disruptions such as malware or system outages.

With over 25 years of expertise, partnering with Summit IT as a Managed Services Provider (MSP) allows small businesses across Akron, Cleveland, and the surrounding region to focus on growth while benefitting from predictable IT costs, scalable support, and secure, compliant data management.

Small businesses that rely on Summit IT to keep their systems running securely and efficiently include:

• Law firms
• Medical offices
• Accounting practices
• Manufacturers
• Professional service providers

Yes, Summit IT is a trusted managed IT services provider that offers 24/7 network monitoring for businesses throughout Northeast Ohio. Our managed IT services include continuous network and system monitoring to detect issues like outages, malware, or performance slowdowns before they disrupt your business. As a full-service Managed Services Provider (MSP), Summit IT Solutions pairs proactive monitoring with a responsive IT help desk to ensure fast resolution, stronger security, and uninterrupted productivity. We offer:

• Continuous network and server monitoring
• Real-time threat detection and response
• Automated system updates and patch management
• 24/7 IT help desk support
• Remote and on-site troubleshooting
• Performance and uptime reporting

Yes – Summit IT Solutions is a managed IT services company based in Akron, Ohio that fully supports remote work for businesses across the state. Summit IT provides comprehensive managed IT services for small and mid-sized Ohio businesses, including 24/7 monitoring, cybersecurity management, responsive help desk support, and cloud-based solutions built for remote and hybrid teams. With Summit IT as your Managed Services Provider (MSP), your business can stay secure, connected, and productive whether your employees work on-site or from home.

Summit IT brings over 25 years of experience supporting Ohio businesses, including more than a decade helping remote and hybrid teams thrive at regional service companies, accounting firms, and others. Summit IT partners with Fortinet, 8×8 Phone Systems, KnowBe4, Lenovo, Dell, and other industry leaders to deliver expert IT solutions to businesses of all sizes.

We’ve worked with clients from a wide range of industries – from healthcare to law to insurance to government to manufacturing and beyond. We are knowledgeable about specialized software and cloud-storage solutions designed for specialty industries, like Forensic Filer and My Call Logs. Our team excels at developing secure and convenient solutions that protect sensitive data and facilitate compliance for a variety of industries.