Summit IT Solutions is pleased to announce that it has hired John Haynes as a Service Desk Technician. As a Service Desk Technician, John will be responsible for providing friendly IT technical support to various clients and will troubleshoot and resolve computer and network related issues in a timely and friendly manner. John has over 9 years of IT experience and has several CompTIA, Fortinet, and VMware certifications. John volunteers as a video engineer for his church and enjoys spending time outdoors camping and hiking. John lives with his wife in Akron, Ohio.