Stabilize your Business Environment

Summit IT Solutions takes a proactive, three-step approach to helping customers and prospects with their IT infrastructure. Our first step with every new customer is to stabilize its IT environment by assessing the situation to find out what’s causing problems and preventing people from doing their jobs. It could be connectivity, equipment or a lot of different issues that are causing a network to be not stable.

Because we understand business fundamentals, we can work with your business to understand not just your technology but your strategic business goals and then determine the right solutions. Many times a business has no idea what its IT budget will be with its current IT vendor, whereas our process gives them a stable monthly fee. It not only stabilizes their IT environment but also their budget, and their business as a whole becomes more stable.

We view your IT environment holistically rather than rushing to douse fires. Once we verify a proper diagnosis, we determine the steps necessary to ensure maximum performance of your network. We evaluate your needs, identify problem areas and illuminate any hidden costs to make life easier and add to your bottom line. We minimize downtime to ensure higher productivity. Finally, applications are developed to prevent unexpected or unintended behaviors/errors upon launch.

As we work through the stabilization process, it often involves replacing firewalls, moving away from a server and going online, eliminating points of failure, updating anti-virus and other monitoring services and updating operating systems on servers and PCs to get to the point where they stabilize. Usually the first month or so there are a lot of tickets and a lot of work; then things settle down quite a bit. At that point we start focusing on security.